Shipping Updates - Pick Up, ePacket, Amazon Shipping and reduced express (EMS, DHL) shipping Fee
Free Warehouse Pick Up
Currently, Mitomos.com are providing our international customers with Free Pick Up services at our Mutsuzawa Warehouse.
Full Address: 421-1 Oyagi, Mutsuzawa-cho, Chosei-gun, Chiba 299- 4405
Phone number: 0475-36-3669
Customer Support Service hours: Monday to Friday
10:00 AM to 16:00 PM (Japan Time)
For pick ups, you can arrange the pick up by sending us your Shipping label to email@example.com. Also, note the date of the pick up and logistics company that will be picking up the shipment after your purchase online.
ePacket Economic Shipping Service (Max 2.0 Kilogram)
Due to the increasing international shipping fee from logistics company, Mitomos.com has negotiated economic shipping fee with the Japan Post office. This service only is available for maximum 2.0KG in weight for those that are looking to purchase small quantity.
The Transit Time for ePacket to most counties are in between 10-20 Business Days.
ePacket is only available for only certain counties, so please check the link below for the available counties.
ePacket Available Counties <---- Click Here
Merchant Fulfillment by Amazon (USA Only)
For USA customers, we are offering cheaper and fulfillment shipping service straight from Amazon for faster and cheaper shipping fee.
*This is limited to only certain products (TKJP, TKMT and our Serums (CICA, Dokudami, Sicon, TX and JP series)
Shipping Fees for EMS and DHL adjusted
Prices for EMS (Transit time: 6-10 Business days) and DHL Express (Transit time: 3-6 Business days) shipping have been reduced to from our previous shipment fees. Mitomos.com is working diligently to have international shipment fee reduced by working with the logistics company to save cost for our customers.