Shipping and Charges (Japan)
1. Delivery Time
Transportation Type (Over 2KG) - Delivery Time
- EMS Speed Post: 2-4 days
- Air Parcel: 3-6 days
- Sea & Air Transport Parcel: 6-13 days
- Sea Bag: 1-3 months
Transportation Type (Within 2KG) - Delivery Time
- International e-Packet: 6-13 days
Business Days and Holidays
All orders are processed and shipped from Monday to Friday, excluding Japanese public holidays.
If an order is placed after the cutoff time, it will be processed on the next business day.
Packages will not be shipped from the distribution center on weekends or the following Japanese holidays:
- New Year's Day
- Labor Day
- Christmas
< Notice on Paperless Purchase Statements (Invoices) >
As part of our efforts to protect personal information, we have implemented a paperless system for purchase statements (invoices).
We will no longer include physical invoices or related documents with shipments.
Please check your purchase history for order details.
We appreciate your understanding and cooperation.
2. Shipping Costs
EMS
Air Parcel, SAL, & Sea Parcel
e-Packet
Once an order is placed, we will proceed with the shipping process accordingly.
Cancellations or address changes due to customer circumstances cannot be accepted outside of business hours or on non-business days.
※ Orders (excluding next-day delivery orders) can be canceled via My Page within 30 minutes of placement.